Shipping Policy

At Oswal Diamonds, every piece of jewellery is handled with care and attention to detail. Delivery timelines vary depending on product availability, size, customisation requirements, and whether the jewellery is made to order.

Rings for Her

For ladies' rings available in stock in sizes 10–15, orders are generally delivered within 3–6 days.

For customised sizes or made-to-order rings, delivery may take approximately 8–13 days.

Rings for Him

For gents' rings available in stock in sizes 16–22, orders are generally delivered within 3–6 days.

For customised sizes or made-to-order rings, delivery may take approximately 8–13 days.

Earrings / Studs for Her

Ladies' earrings or studs that are readily available in stock are generally delivered within 3–6 days.

Customised or made-to-order pieces may take approximately 8–13 days.

Earrings / Studs for Him

Gents' earrings or studs available in stock are generally delivered within 3–6 days.

Customised or made-to-order pieces may take approximately 8–13 days.

Bracelets for Her

Ladies' bracelets available in Medium (M) or Standard Size are generally delivered within 3–6 days.

Customised bracelets may take approximately 11–15 days.

Bracelets for Him

Gents' bracelets available in Medium (M) or Standard Size are generally delivered within 3–6 days.

Customised bracelets may take approximately 11–15 days.

Pendant Sets

Pendant sets are generally delivered within 4–15 days.

If the selected pendant set is readily available in stock, it may be dispatched and delivered earlier.

Bangles

Bangles are generally delivered within 4–15 days.

If the selected design and size are readily available in stock, delivery may be completed earlier.

Diamond Necklace Sets

Diamond necklace sets that are readily available in stock are generally delivered within 4–5 days.

For customised or made-to-order diamond necklace sets, delivery may take approximately 20–25 days. Certain designs may be completed and delivered earlier depending on the jewellery article and availability.

Gold Necklace Sets

For necklace sets from our Antique Gold Jewellery, Temple Gold Jewellery, Heritage Gold Jewellery, and Jadau Gold Jewellery Collections, products that are readily available in stock and in hand are generally delivered within 3–4 days.

Customised or made-to-order sets may take approximately 20–25 days. Delivery may be completed earlier depending on the selected set and production requirements.

Italian Jewellery Collection

Italian jewellery pieces readily available in stock are generally delivered within 4–5 days.

For customised or made-to-order Italian jewellery, delivery may take approximately 10–25 days, depending on the jewellery article and customisation requirements.

Gold Rings Collection

Gold rings available in sizes 10–15 are generally delivered within 4–5 days.

Customised gold rings may take approximately 7–12 days.

Important Shipping Information

All delivery timelines mentioned above are estimated and may vary depending on product availability, customisation, production requirements, delivery location, courier operations, holidays, weather conditions, or circumstances beyond our reasonable control.

Made-to-order and customised jewellery requires additional production time due to the craftsmanship involved.

Once an order has been dispatched, customers may receive tracking information on their registered contact details, where applicable.

Oswal Diamonds will make reasonable efforts to deliver every order within the communicated timeline and will inform customers in case of any significant or unforeseen delay.